Effective Date: February 27, 2026

1. Information We Collect

Pro HVAC DFW may collect the following information when you use our website or contact us:

• Name

• Phone number

• Email address

• Service address

• Any information you voluntarily submit through contact forms

• Basic website usage data through cookies and analytics tools

We do not knowingly collect information from children under 13.

2. How We Use Your Information

We use collected information to:

• Respond to service inquiries

• Schedule appointments

• Provide estimates and services

• Send appointment reminders or service updates

• Improve our website and customer experience

We do not sell, rent, or trade your personal information.

3. SMS Communications

If you provide your phone number and consent to receive text messages:

• Message frequency may vary

• Message and data rates may apply

• You may reply STOP to unsubscribe

• You may reply HELP for assistance

Mobile information will not be shared with third parties for marketing purposes.

4. Sharing of Information

We may share limited information with trusted service providers only as necessary to:

• Process payments

• Provide scheduling services

• Operate our website

All third parties are required to maintain confidentiality.

5. Cookies and Tracking

Our website may use cookies and analytics tools to understand website traffic and improve performance. You may disable cookies in your browser settings.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100 percent secure.

7. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

To make a request, contact us at:

[email protected]

8. Contact Us

If you have questions about this Privacy Policy, contact:

Pro HVAC DFW

Phone: 817-580-4822

Email: [email protected]